— Legal
Privacy Policy
Sherwood Allen Verification (“we,” “us,” or “our”) is committed to protecting your privacy. This policy outlines how we collect, use, and protect your personal data when you visit our website or contact us.
By accessing and using the Website, you hereby agree to be bound by the terms and conditions set forth in this Privacy Policy. This Privacy Policy is subject to change at any time. Your continued use of the Website following any such changes constitutes your acceptance of the revised Privacy Policy. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
1. What Data We Collect
When you interact with our website, we may collect different types of personal data.
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Contact Data
We collect your name, email address, phone number, and organization when you voluntarily provide it by filling out a form on our website.
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Technical & Usage Data
We automatically collect technical data such as your IP address, browser type, and operating system, as well as usage data about how you interact with our website to help us improve our services.
2. How We Use Your Data
In general, we do not sell, trade, rent, or otherwise share personal information that we collect about you with third parties, except as described in this Privacy Policy or with your explicit consent.
We may use information that we collect about you or that you provide to us, including any personal information:
- To respond to your inquiries and provide customer support.
- To improve our website and its content, products, and services.
- To maintain the security of our website and to detect and prevent malicious activity.
3. Legal Basis for Processing
We process your personal data based on one or more of the following legal bases. We process sensitive personal data only with your explicit consent, and you have the right to withdraw your consent at any time. We may process data based on our legitimate interests in areas such as website security and improving our services, as long as it does not override your rights and freedoms.
4. Data Sharing
We may share your data with the trusted services provider to fulfill the purposes of services or legal obligations. We use third-party service providers (e.g., cloud hosting, email platforms) who process data on our behalf under strict confidentiality agreements.
If we transfer your data internationally, we ensure adequate safeguards are in place to protect your data.
5. Data Security & Retention
We are committed to protecting your personal data and have implemented appropriate technical and organizational security measures, including encryption and access controls, to safeguard your information against unauthorized access, loss, or misuse.
We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, to provide services, and to comply with our legal and regulatory obligations. When data is no longer needed, we will securely delete or anonymize it.
6. Complaints and Appeals
Information you provide in a complaint or appeal will be handled confidentially and used solely for the purpose of reviewing and responding to your submission. This information will only be accessible to authorized personnel involved in the resolution process. For more details on our complaint and appeal process, please refer to our dedicated Complaint and Appeal page.
7. Cookies
Cookie is a small text file placed on your device by a web server. We use cookies to improve your experience and analyze website usage.
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Required Cookies
Required Cookies are essential for the website to function securely and properly.
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Functional & Analytics Cookies
Used to improve your experience and our services but are not essential for the website to operate.
You can manage your cookie preferences through the banner on our website or by adjusting your browser settings.
8. Your Rights
You have the following rights concerning your personal data:
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Right to Access
The right to request a copy of the personal data we hold about you.
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Right to Rectification
The right to have inaccurate or incomplete data corrected.
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Right to Erasure
The right to have your data deleted under certain circumstances (“right to be forgotten”).
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Right to Object
The right to object to our processing of your data based on legitimate interest.
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Right to Data Portability
The right to receive your data in a structured, commonly used, and machine-readable format.
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Right to Restriction of Processing
The right to request that we restrict the processing of your data.
To exercise any of these rights, please contact us at: support@sherwoodallen.com